Understanding the Process
Putting money on an inmate’s account to make calls is a process that requires attention to detail and a clear understanding of the options available. Whether you’re a family member, friend, or legal representative, knowing how to navigate this process can make a significant difference in an inmate’s ability to stay connected with the outside world.
Options for Depositing Money
There are several ways to deposit money onto an inmate’s phone account, each with its own set of advantages and considerations:
| Method | Description | Pros | Cons |
|---|---|---|---|
| Online Deposits | Through the correctional facility’s website or a third-party service. | Convenience, often with a lower fee than other methods. | May require registration and personal information. |
| Over the Phone | By calling the facility’s designated number. | Quick and easy, no need for a computer. | Higher fees than online deposits, may be subject to time constraints. |
| In-Person Deposits | At the facility’s commissary or a participating retail location. | Immediate deposit, no need for online access. | May require travel, can be time-consuming. |
| Money Orders | By sending a money order to the facility. | Secure, no need for personal information online. | Processing time can be lengthy, may incur additional fees. |
Required Information
Before you can deposit money, you’ll need to gather some key information:
- Inmate’s full name and ID number
- Facility name and address
- Payment method details (if applicable)
Understanding Call Rates
Understanding the call rates is crucial to avoid unexpected charges. Call rates vary by facility and provider, so it’s important to check the specific rates for the inmate’s facility:
- Per-minute rates
- Connection fees
- Long-distance charges
How to Deposit Money Online
Here’s a step-by-step guide on how to deposit money online:
- Visit the correctional facility’s website or a third-party service.
- Register an account or log in if you already have one.
- Enter the inmate’s full name and ID number.
- Select the payment method (credit/debit card, bank account, etc.).
- Enter the amount you wish to deposit.
- Review the transaction details and confirm the deposit.
- Print or save the confirmation for your records.
How to Deposit Money Over the Phone
Here’s how to deposit money over the phone:
- Call the facility’s designated number for deposits.
- Follow the automated prompts to enter the inmate’s information.
- Provide your payment details and the amount you wish to deposit.
- Listen to the confirmation message and note the transaction details.
How to Deposit Money In-Person
Here’s how to deposit money in-person:
- Visit the facility’s commissary or a participating retail location.
- Provide the inmate’s full name and ID number to the cashier.
- Select the payment method (cash, money order, etc.).
- Receive a receipt or confirmation of the deposit.
How to Deposit Money with a Money Order
Here’s how to deposit money with a money order:
- Obtain a money order from a bank or post office.
- Make the money order payable to the correctional facility.
